Caracol is Snail in Spanish and this resort is built in the shape of a snail - and there are lots of snail shells (or more likely conch shells) all over the resort. There are 4 resorts in this community, ranging from 3 stars to 4+ stars. Caracol is a 3 star resort.
A 3 star resort in Cuba could be a scary thing, but overall this was a decent place to stay for a low price. The rooms were clean, TVs and air conditioners generally worked well or repairs were quickly made, and the staff was great.