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Profile for pmonte
Name pmonte (joined 19-Jan-2012)
Username pmonte
Location Australia
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Message from pmonte
"Error" 1 Canon 17-85 USM Lens.
I had a seemingly common problem recently when using this lens in the 17-35mm range on a 7D and a 450D body; the camera would not take any photos and "Error 1" would show up. Contrary to other forum postings, Canon Australia did not acknowledge this as being very common and would not quote over the phone.
I sent it over to Peter Parnell in Qld and he replaced the iris cable; the lens was returned within 1 week and for a very moderate total cost. I was VERY impressed. I have again contacted Canon Australia to highlight the situation and improve their customer service .