Here we see a PBase technician doing some emergency work for a person at a campgound
out west. A woman, vacationing in her motor home at this campground, suffered the
worst of all possible setbacks: her Wi-Fi connection failed during an intense PBase
surfing session. By sheer coincidence, this PBase employee was also on vacation AT
THE SAME CAMPGROUND and happened to overhear the moaning and cursing emanating from
the woman's motor home. He walked over to see if he could help. The woman, disheveled
and foaming at the mouth, was beside herself because her surf was no longer "up" (a
technical phrase meaning her Internet connection had been severed). As is typical of
the PBase service cadre, he volunteered his free time to aid the suffering surfer.
In this photo he is adding a software patch to the woman's laptop computer, which
allowed her to resume her surfing before she became catatonic from withdrawal.

Later, she asked the technician in to her mobile abode for a thank-you drink. A few
hours after that, the campground host saw the technician leave the motor home, with a facial
expression and a wobbly demeanor that suggested "service above and beyond the call of duty."
.