Yes, getting there. After a little problem with the new PC having SATA hard-drives instead of EIDE. "How do I plug my old hard-drive in?" The third tech rep at Dell was willing to try to figure that out. "Plug it into the DVD slot instead." I thought of that but wanted them to say so. It's a good thing I didn't come home from Best Buy with a second hard-drive yesterday. It would have been the wrong kind.